- What products do you sell?
We offer certified dietary supplements manufactured in GMP-certified facilities.
- Are your products authentic?
Yes, all products are sourced from verified suppliers and meet quality requirements.
- Do your products have certifications?
Yes, all our products are manufactured in facilities that follow GMP (Good Manufacturing Practice) standards.
- Do you make medical claims?
No. Our products are not intended to diagnose, treat, cure, or prevent any disease.
All information provided on this website is for general informational purposes only and should not be considered medical advice.
- How should I use the products?
Usage instructions are provided on the product packaging. Please follow them carefully.
- Who can use these products?
Our products are intended for healthy adults. If you have any medical conditions, are pregnant, or are taking medication, please consult a healthcare professional before use.
- Do you ship internationally?
Yes, we ship to most countries in Europe. Availability may vary depending on location.
- How long does shipping take?
Delivery times vary depending on your location and shipping conditions.
- Can I return a product?
Yes, returns are accepted under certain conditions. The product must be unused, in its original condition, and in unopened packaging.
Return shipping costs are covered by the customer.
- When will I receive my refund?
Refunds are issued only after the returned product has been received and inspected.
- What if I receive a damaged or incorrect item?
Please contact us within a reasonable time after delivery. Each case will be reviewed individually.
- Can I cancel my order?
Orders can be cancelled only before they are processed.
- How can I contact you?
You can reach us at:
Email: support@balkan-prohealth.com